We searched Google Maps for "roofing contractor in Grand Rapids, MI" and looked at the first 51 results. Here's what it takes to be near the top.
2 of the top 3 had a rating of 4.8 or higher.
NOAA logged 161 hail reports in Michigan over the past year. After a storm, homeowners start searching for a roofer.
Run the same search for your business. It's free and takes ten seconds.